US Customers:
If you would like to return your order within our return and refund policy, you will need to reach out to us at support.usa@nextlevelracing.com to start the process.
Return and refund policy page: https://nextlevelracing.com/refund_returns/
If your return is approved you will receive an email with a shipping label, please print and securely attach your shipping label to your return package. We will be using this shipping label to verify the return. You will then need to drop off your return at the closest UPS depot. Once your returned product has arrived at our Dispatch Center, your return will be inspected and processed by our team within 5-10 business days.
Once the return is verified at our Dispatch Center, we can then start your refund process via your original method of payment within 2-5 business days. Please note the applicable return fees in our return and refund policy page.
*Returns that do not meet the eligibility conditions may result in refund delays, a fee, or a return refusal.
